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Ask how to care for lacquerware and the honest answer is mostly subtraction: fewer products, less water, less light. Dust the piece with something soft, wipe smudges with a cloth barely damp, and keep it out of direct sun and away from heat. Done once a week, that is nearly the whole job. The rest is the small habits that decide whether a hand-polished surface still shines after ten years, or goes flat in two.

A cured lacquer finish is hard, water-resistant and easy to wipe clean, which is why it shrugs off the small accidents of a normal home. It is also, in one way, delicate: it is a surface, not a sponge. It does not want to be fed or waxed the way bare wood does, and the products sold for that job are the ones most likely to dull it.
Most pieces we are sent photos of were damaged by cleaning, not use. The routine below is short.
Dust is mildly abrasive, and left sitting it gets ground into the finish every time something slides across it. Use a wide, soft brush or a dry microfiber cloth, working from the top of the piece downward so you are not pushing grit into a corner you already cleaned. On a carved or inlaid lid, brush along the pattern rather than across it.
For fingerprints, use a soft cloth wrung out until barely damp — not wet — and wipe in straight lines, not circles, which can haze a polished surface. Dry the area straight away. If a mark does not lift with one gentle pass, leave it: rubbing harder removes shine faster than it removes the mark.
Handle with clean, dry hands. Lift a box by its body, never by the lid, and raise lids straight up: a close-fitting rim can scrape the paint along its edge.

Conservators list the same four risks, and each one is easy to avoid at home:

Museum conservators agree on one point: sudden swings in temperature and humidity do more damage than any single condition. The Denver Art Museum's object conservators advise keeping lacquer away from heating and cooling vents, off uninsulated outer walls, and out of draughty doorways. Museum storage is often held near 45–55% relative humidity; a home need not be that precise, but a stable room beats a perfect one.
The practical version: put a cabinet or wall panel on an interior wall, not above a radiator or fireplace. In winter, run a humidifier but do not aim it at the piece. Skip the bathroom, kitchen, garage and attic.
A fine surface scuff usually lifts with a gentle wipe, because the finish is polished rather than painted flat. A crack, a lifted edge or flaking paint is a different problem — the moment to stop using the piece rather than reach for a home remedy. Move it somewhere stable, photograph the whole object and the damaged area, and ask the maker. Household glue, oil, nail polish and solvent all make a proper repair harder, and touching in paint by hand almost never matches. That is the part of how to care for lacquerware that people forget: knowing when to stop.

No. Polish leaves an oily film that clouds a polished finish, and glass cleaner carries solvents that cut into it. A soft dry cloth, or one barely damp, is all the piece needs.
Our pieces are decorative use only — not for food, dishwasher or microwave. Serve on a separate plate and put the tray back on the sideboard; the finish is hard and water-resistant, but it was not made or tested for food contact.
Yes, faster than most people expect. Ultraviolet light dulls the sheen and shifts the color over a season or two of direct exposure. A sheer curtain or a spot a few feet back from the window is usually protection enough.
Every piece we send out is hand-painted, then sanded and hand-polished to a deep, mirror-like gloss, and leaves with a care note in the box. Two good places to start:
If you would like to know how that gloss is built in the first place, read how the hand-polished technique works, or browse the full lacquer jewelry box collection. That is the short version of how to care for lacquerware: keep it clean, keep it dry, keep it out of the sun.